It depends on which company or team you’re hiring for online reputation management. Not all marketing companies have good experience and skills in reputation management, which is why you need to do some research and spend time scouting the internet to find a reputable and experienced online reputation management services provider. To answer your question, yes, ORM services work given that the services are being provided by a capable team in the most honest and appropriate manner. Also, know that no company can guarantee 100% success or results in ORM and the business should also be ready to improve its services and quality based on the customers’ needs.