The online reputation management (ORM) industry is pretty big and growing. As of 2022, the ORM service market size is more than USD 276.59 million, and is expected to grow to more than double to reach USD 567.63 million in the next five years or so (source: researchandmarkets.com). Wondering why the ORM industry is growing so fast? This is because businesses are starting to realize the importance of online reputation and how it can help increase their business revenue and sales. They know how bad reviews can affect their business and push customers away and how reputation management can help.